5

My daughter and I always trust Karch Auto for all her auto maintenance needs. We are from the Philadelphia suburbs and no idea who to use for service in State College. We tried a few places that were good until a local roommate recommended Karch Auto. I found Karch auto to be outstanding; an A++ compared to B that I'm more used to everywhere else. I prefer Karch for my daughters car versus our dealership back home. They are reasonably priced, honest, and tecnically competent. I brought the car in for inspection this week. Boom, pass, and stickers. Done! I asked one question about tires to check an issue. Thanks so much for the confirmation and follow-up. You guys are great! Much appreciated. I wish we had professional and honest mechanics like Karch in my Philadelphia suburbs!!

Thank you for the kind words. Its a pleasure to serve our customers local and afar.

- Karch Auto
5

Really great service! Just bought a car and needed some checking. Got my inspection and emissions testing done within an hour, which was pretty fast. I plan to go there for all of my auto needs. Super friendly and informative.

1

I live in that neighborhood but they towed my car, charged me $335, a bunch of robbers

This is not Walks Towing, we share the building and that's all. You need to find the walks towing website to leave your review. Thanks.

- Karch Auto
5

Excellent service. Drove from the North East to Penn State for a campus tour and ran over a large screw/bolt. Called Karch Auto at 7:45 am. Told them what happened and that I was scheduled to drive back home that afternoon after the tour ended. Not only did Karch get me in right away, but managed to take care of the tire issue while we attended the campus tour and have the issued fixed before the tour was over. What could have been a complete disaster was nothing more than a minor speed bump thanks to Karch Auto. Couldn't recommend them enough! Thanks to everyone at Karch!

1

Got inspection done here, told me I needed brakes, rotors, and calipers. Just got those done and got car inspected at Lexus and it passed for those things just not the frame. Very frustrating

I can understand the frustration when it comes to vehicle expenses. It is also frustrating when you get 2 different inspection reports from 2 different shops. If these conditions were there when Lexus inspected it, then unfortunately they did not perform a proper inspection of the vehicle. This is no fault of ours for finding the items required by PA for safety regulations. If Lexus told you that they replaced all your brakes then they unfortunately lied to you. Also it has been 6-7 months since you had the inspection done at Lexus, it is possible that these faults occurred in that timeframe, especially the pads separating if a caliper piston went bad. Your rear pads and rotors are like new and there is no fault there so I presume that Lexus serviced your rear brake system. Your front brake system was not replaced, at all, and again the reason the front brakes fail is because they are starting to split apart, and there is 1 caliper piston that is seized and not moving. If you bring the vehicle back, I would be more than happy to get the vehicle on a lift and show you. Please feel free to reach out to me at any time if you would like us to show you the failed components, I also suggest reaching out to Lexus about the front brakes as it sounds like you are under the impression that they were recently replaced.

- Karch Auto
5

GREAT SERVICE!!

5

zzzz

5

THANK YOU! :)

5

Great staff communication and follow through Definitely recommend Thank you Sara and Rob and others

5