All estimators are PA licensed physical damage appraisers, certified by the PA State Insurance board. Technicians are certified in individual specialty skill areas such as frame straightening, sheet metal repair, paint prep and refinishing through I-Car, a collision repair industry training institution. All technicians are trained in the use of PPG paint products.
Collision guarantees are offered through each individual insurance company. New and aftermarket parts warranties are offered through the individual supplier. Paint and clear coat are guaranteed through PPG, our paint supplier. Workmanship is guaranteed by Karch Auto. All repairs are covered for at least 12 months or 12,000 miles. Certain insurance companies offer limited lifetime. Our body shop management team addresses all issues brought forward by the customer and handles the specific vendor or insurance company issues. The customer deals only with Karch Auto.
Equipment & Information
We have access to ALLDATA Collision information, Snap-On frame specs and iATN technicians' network. We also have access to all major manufacturers' specific requirements through our relationships with local dealerships. All of our repairs meet the vehicle manufacturers' requirements and WILL NOT VOID MANUFACTURERS WARRANTIES!
We offer an option to use recondition parts or used parts from recognized and reputable salvage sources (as permitted by insurance coverage). We return damaged bumper covers and head lamp assemblies to certain suppliers to be reconditioned and resold. All total-loss wrecks are sold at insurance auctions to be parted out for salvageable parts or sold as scrap metal for recycling.
If You Are In An Accident
We can tow your damaged vehicle to our secured storage location, here, on our premises. You have access to any personal belongings in your vehicle 24 hours a day, 7 days a week, (please call after hours). We can help you contact your insurance company, then work directly with their claim agents, estimators, adjustors and re-inspectors. We will keep you informed of the progress of your repair. Upon completion we will inspect the repair for fit, finish and cleanliness.
Different levels of damage require different levels of repair, but we can give you an accurate timeline for completion of your repair with respect to parts availability and labor time required. We can also coordinate unrelated repairs, scheduled maintenance and inspections with our Service Department.
For your convenience, LOANERS ARE AVAILABLE.
CONTACT KARCH AUTO TO SCHEDULE A FREE ESTIMATE FOR AUTO BODY AND COLLISION SERVICES!
(814) 238-AUTO (2886)